Why is my card being declined?

[Buggass]

Ive entered all my info correctly, theres more then enough money in my checking account why wont it accept my visa card?

[Araneatrox]

I assume you are paying through Paypal, its been a while since i had to buy my last one.

If you are, try setting it to a Visa Electron card. If it is a debit card rather than a Credit card sometimes that can cause problems. If paypal has decided to do that new security measure on your account then you just need to follow their instructions to get full access to your account.

Hope that helps,

Mark

[heuer89]

I'll point out the stickied topic on this that may actually help us solve your problem because yes it just might matter:



...

What browser are you using?
Please be sure to include what version as that may aid the troubleshooting process.
Internet Explorer: Help > About Internet Explorer
Firefox: Help > About Mozilla Firefox
Chrome: [Wrench Icon] > About Google Chrome
Rockmelt: Rockmelt > About Rockmelt


What Operating System are you using?

...

[dArF1k]

Are you trying to buy monthly subscription or stream pass? What's was decline code?
Also, are you sure that your Visa checking card is enabled for online transactions? You can also call your bank ask them why they declined transaction.

[Buggass]

Firefox 4.0b12 I tried to use IE8 and that still didn't put it through.

Im using Windows XP

Ive used my card for online purchases before so i assume its enabled, and ill give my bank a call and see if they cant figure it out.

UPDATE: Called my bank they said nothings coming in on their end and its something to do with the site.

[Buggass]

my bank they said nothings coming in on their end, so its either my computer or the site.

[dArF1k]

Ok.

1. Did you try to buy stream pass or subscription?
2. What declined error said?
3. Did you get any other errors, like website not responding, javascript errors (bottom right corner in FF), etc.

[Buggass]

Im trying to purchase a monthly premium membership, the error i get says

We're Sorry!
There was an error with the transaction. We apologize for inconvenience.

Sorry, but your credit card was declined.

Nothing comes up as far as errors for firefox but on IE when i hit enter it makes the click noise really fast then a popup alert comes up saying "message from webpage" on the header then in the box it says "stack overflow at line: 0". then after I click OK it goes to the We're Sorry! screen

[flawedmr]

dont use spaces for the card number